PHTAYA Privacy Policy
At PHTAYA, protecting your privacy and the security of your personal information is a top priority. This policy explains in plain language what details we gather, how we use them, and the rights you hold over your own data. Our goal is to create a safe, reliable, and transparent space for every player, including our valued users here in the Philippines.
Information We Collect
We collect several different types of information that are necessary for your use of the platform and for us to keep improving our services. These are:
- Account Information Your full name, mobile number, email address, date of birth, and home address.
- Device and Browser Details Your IP address, browser type, operating system, and the times you log in and log out.
- Local Payment and Financial Information Information about your preferred local payment method, but we never collect sensitive banking details directly.
- Cookies and Tracking Information Session cookies, performance cookies, and referrer data.
- Usage and Transaction Information Data related to your bets, win/loss history, bonus usage, and similar activity.
How We Use Your Information
Here is how we put the information we collect to work:
- To keep your account secure and to reach you in case of important updates or emergencies.
- To customize and improve our services based on what you need.
- To make deposit and withdrawal transactions faster and easier.
- To enforce security measures and detect any fraudulent activity.
- To show you promotions and advertisements that match your interests.
We do not sell your data to third parties. We only share it with partners who are essential for providing our services.
Cookies and Tracking Technology
We use cookies to improve your browsing experience and to monitor how our site performs. These cookies are stored automatically on your device.
Feel free to accept or turn down cookies. However, if you choose to block them, some site features may not perform as expected.
PHTAYA also uses analytics and advertising tracking tools, as explained in the cookie notifications on this site.
Information Security & Data Retention
PHTAYA takes data security seriously. We use SSL encryption, secure server setups, and regular security checks to keep your personal information safe.
We only keep your data for as long as needed. Once that period is over, we dispose of it securely.
Should a data breach happen, we notify affected users right away and take the necessary actions to fix the issue.
Your Rights Over Your Data
You may request access to the personal info we hold about you, ask for corrections to any errors, and request deletion in certain situations.
You also have the right to restrict how your data is used, and you can make sure your information is being handled correctly.
Got questions about your data or want more details? FAQ Our support team is happy to help you.
Updates to This Policy & Getting in Touch
PHTAYA may update this privacy policy from time to time. Once the revised version is posted on our site, it takes effect right away.
It's your responsibility to check for updates regularly. If you continue using PHTAYA after changes are posted, it means you accept the updated policy.
If you have any privacy-related questions or concerns, please reach out to our customer support team: [email protected] (Email).
